ASlaybyShaye Beauty & Wellness LLC

Cancellation & Appointment Policy Thank you for choosing our studio for your skincare and waxing services. To ensure the best experience for every guest, please review the following appointment policies. Appointment Confirmation A valid card is required to reserve all appointments. Your card will only be charged in accordance with the cancellation and no-show policy below. Cancellations & Rescheduling We kindly ask for at least 24 hours' notice if you need to cancel or reschedule your appointment. Cancellations or reschedules made 24 hours or more before your appointment are free of charge. Appointments canceled or rescheduled with less than 24 hours' notice will be charged 15% of the scheduled service(s). Same-day cancellations and no-shows will be charged 50% of the scheduled service(s). Late Arrivals Please arrive on time for your appointment. Clients arriving more than 10 minutes late may need to have their service shortened or rescheduled to avoid impacting other appointments. If we are unable to accommodate your full service due to a late arrival, the cancellation fee may still apply. No-Shows Guests who do NOT arrive for their scheduled appointment without notice will be considered a no-show and charged 50% of the booked service(s). After your second no-show, you will be banned from online booking + charged 50% of the booked service(s). If you want an appointment at that point, you will need to call and Book. New Clients New clients may be asked to complete required intake forms before their appointment. Failure to complete required forms before your appointment may result in rescheduling. Respect for Time There is a 5-minute grace period. After 5 minutes, there is a $1-a-minute charge once you have hit the 10-minute mark. Your appointment time is reserved exclusively for you. Last-minute cancellations and missed appointments make it difficult to accommodate other clients who are waiting for appointments. Thank you for respecting both our time and the time of fellow clients. By booking an appointment, you acknowledge and agree to these policies.